Solutions tailored to your facility’s unique needs
The goal of all ATS service agreements is to ensure your facility equipment runs as efficiently as possible – for as long as possible.
One of the most cost-effective investments you can make for your facility is a service agreement that keeps your building automation and related systems up-to-date and running efficiently as possible. A support agreement with ATS keeps your facility systems working at peak effectiveness though an array of services designed to meet the needs of your staff and facility.
- Proactive hands-on inspection and calibration of controllers, programming and other system components
- Designated engineers that are experts in your facility’s systems
- Significantly lessen the need for reactive maintenance measures
- Ensure building equipment & assets maintain their integrity, reducing the need for component replacements
- Confidence that your BAS will continue running efficiently and as designed well into the future
- Access to the latest software & hardware updates
- Preferred parts pricing & hourly rates
- Disaster mitigation/prevention through regular system backups
- Priority response time for emergency service
A service agreement with ATS complements your staff’s extensive building knowledge by focusing on specific programming and equipment that may not receive attention regularly. Over time, factors such as setpoint and sequence modifications, manual overrides, tenant activity, deferred maintenance, and changes in space usage can all contribute to “operational drift” in building automation systems, ultimately leading to decreased efficiency.
By partnering with ATS, you can ensure that your system’s software and hardware remain current, your facility staff receives support through pre-season inspections and maintenance, and you get the maximum benefit from your building’s systems.
Customizable Services to Fit Your Needs
ATS service agreements are completely customizable to address the unique needs of your building and facility staff. Services may include:
- Building Control System Database Protection
- Building Control System Analysis
- DDC Data Communication Performance Optimization
- Flex-Hours Support
- Critical Spare Control Components Inventory
- Annual Spare Parts Allotment
- Air Handler Performance Testing
- Chiller/Chilled Water System Performance Testing
- Boiler/Hot Water System Performance Testing
- Energy Services
- On-Site Informal Operator Training/Software Consultation
- Formal Classroom Alerton, Delta Controls, and Tridium / Niagara Training
ATS support agreements, combined with regular visits from an ATS technician, help prevent emergency calls before they happen. Maintenance of elements such as computer performance, network speed, and sensor accuracy can ensure your system’s ongoing reliability.
For more information, contact our service department today to learn how we can support your facility’s specific needs.







